General terms and conditions

Cancellation of your room reservation or curtailment of your stay

In order to avoid unpleasantness, we recommend that you take out cancellation insurance (documentation is available at the reception desk).

The folowing should be noted with respect to the cancellation of room reservations:

  • to 30 days before arrival: free
  • 29 – 14 days before arrival: 30% of the booking
  • 13 – 8 days before arrival: 50% of the booking
  • 7 – 0 days before arrival: 100% of booked stay
  • early departure during the stay: 100% of booked stay